The design of the app is nice, simple and clear even for the first-time users. The buttons are created as icons, the screens and sections are placed intuitively and logically. The app is available in two languages: English and French. You can look for featured offers nearby from Air Miles partners in Canada to get more Cash Miles or Dream Miles. Fields with brand logos at the screen ‘Where to Get Miles’ make the selection of relevant offers quick and easy. The app can be operated with the help of one hand easily enough, but it depends on your device. The only thing I would add is Air Miles Rewards Program widget to get quick access to your loyalty card and real-time updated Miles Balance because it takes a few taps and swipes to get there. In general, the design is okay, I would rate it with 4 out of 5.
No need to carry your plastic bonus card in your wallet anymore, because the app provides inbuilt loyalty card with a barcode to scan at the checkout. It is available at one of the app tabs, to get access you need to swipe a few times. Besides, the app gives you easy access to your account data and customer status (Blue, Gold and Onyx). You can use the app to activate offers from local partners and load items to your AIR MILES card and scan it in-store.
The number of Cash and Dream Miles you have earned is available in Transactions Tab. For improved security, the latest version of the app enables you to lock and unlock the Cash Account. AIR MILES Rewards Program app can be installed for free at Google Play and App Store. The app can be installed on Android devices starting from version 4.3 and on iOS devices starting from 9.0 (iPhones, iPads and iPod Touch). The features rate at 4/5.
Convenience and Performance
One of the major fails of any mobile app is when specific activities are available on the website only. In case of AIR MILES Rewards Program app, I’m talking about setting preferences on earning either Dream Miles or Cash Miles. I haven’t found this in the app settings, so I had to visit Air Miles mobile site and do what I need. By the way, there I noticed a large banner inviting me to use the app. Seriously? In my mind, the app should be able to do all the website does and even have some unique functions to assure users they need to give it some space on their device. With this app, the only advantage it provides is electronic bonus card. I don’t even use it, as I use Samsung Pay. My user experience can be estimated as 3/5.
- Free to use;
- No need to carry a plastic loyalty card;
- Clean and user-friendly interface.
- Doesn’t contain the entire set of program options;
- Has performance issues (according to other users’ reviews);
- Doesn’t provide enough motivation to use it instead of Air Miles site.
I cannot say I recommend this app and consider it a must-have on your device, especially if you don’t have a lot of free space on your memory card. The only reason to have it installed on your Android, iPhone or iPad is saving space in your wallet by using e-card. Perhaps, the app will be improved in the future.